I haven't shopped at Sears in almost 15 years. When I was pregnant for my first son, I went there to buy a crib. Had to put it on special order, and waited, and waited, and waited. With 7 weeks to go before my due date, I checked in on the status. Come to find out, the mode had been discontinued, and nobody told me....even though it was paid for. I threw holy hell and got a floor model.
Same thing happened with a toolbox- $300 model, I wanted to purchase. It was like pulling teeth.
I tried two other times to take advantage of an advertisement, showed up at the store the minute they opened and was told they didn't have the item. Why advertise it if you don't have a single piece of inventory?
Rain Man movie said it best- KMart sucks- and so does Sears